Accessibility Statement | US Warszawa | GUS - Portal Informacyjny

Accessibility Statement

Accessibility Statement

The Statistical Office in Warsaw is committed to ensuring the accessibility of its website in accordance with the provisions of the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities. 
This accessibility statement applies to the website: https://warszawa.new.stat.gov.pl/.

Website publication date:
Date of last significant update:
 

This accessibility statement applies to the website: www.warszawa.new.stat.gov.pl.

Digital Accessibility Status

The website is partially compliant with the Act of April 4, 2019, on the digital accessibility of websites and mobile applications of public entities due to the non-compliance issues listed below.

Unavailable content

Non-compliance with the annex

  • Some features on the website may not function properly.
  • Some links lead to an old version of the Information Portal of the Statistical Office in Warsaw (a temporary solution).
  • Not all messages that appear are automatically read by a screen reader.
  • The Polish version of the website may display messages and descriptions in English.
  • Some messages may not be entirely clear to the user.
  • There are instances where the focus order is incorrect or where it does not meet contrast requirements.
  • After clicking links that skip to content, the system currently has trouble scrolling the page back to the very beginning (using the keyboard).
  • Not all elements are displayed correctly in the mobile version.
  • Individual tooltips may not be fully accessible digitally.
  • The page contains non-text elements that either lack text alternatives or have incorrect ones.
  • When the text is zoomed to 200%, some elements may overlap or be cut off.
  • Some pages have incorrect titles.
  • The website contains files that are not fully digitally accessible.
  • Some links do not have unambiguous content.

Preparation of the Accessibility Statement

Date the statement was prepared:
Date of the last review of the statement:
This statement was prepared based on a self-assessment conducted by a public entity.

Keyboard Shortcuts

Standard keyboard shortcuts can be used on this website.
Navigation using the Tab key does not follow a logical order relative to the page content—making navigation difficult. In some places, there is no clear visual indication of the user’s current location.

Feedback and Contact Information

In the event of problems with website accessibility requests for information that is not available, please contact the accessibility coordinator:

Feedback and contact information

In case of problems with accessing the website or request access to information that is currently unavailable, please contact the Accessibility Coordinator:

In the request, please include:

  • name and surname,
  • contact details,
  • the URL link of the website containing the inaccessible element or content,
  • a description of the problem and the solution or format that would be most convenient for you,
  • a screenshot showing the inaccessible element or content (optional).

Everyone has the right to request that a website, mobile application, or any of their elements be made digitally accessible. You may also request that information be provided through an alternative means of access, for example by having a digitally inaccessible document read aloud or by receiving a description of the content of a video without audio description.

Handling Requests and Complaints Related to Accessibility

We will respond to your request as soon as possible, no later than 7 days from the date it is submitted. If it is not possible to meet this deadline, we will notify you without delay. We will also inform you of the date by which your request can be fulfilled. This period will not exceed 2 months from the date of submission. If it is not possible to ensure digital accessibility, we will propose an alternative way of providing access to the requested information.
If a request to ensure accessibility or to provide information by an alternative means is refused, the applicant has the right to lodge a complaint regarding the digital accessibility of the website, mobile application, or any of their elements with the Statistical Office in Warsaw.
Once the procedure described above has been exhausted, you have the right to submit a complaint to the Commissioner for Human Rights.
 

Further information

Interactive applications

https://obserwujmazowsze.stat.gov.pl/podmioty/ 

Sustainable Development Goals

https://obserwujmazowsze.stat.gov.pl/cele-zrownowazonego-rozwoju/ 

Statistics on municipalities and districts in the Mazowieckie Voivodeship over the years

https://obserwujmazowsze.stat.gov.pl/statystyka_gmin_i_powiatow/ 

‘Obserwuj Mazowsze’ Dashboard

https://obserwujmazowsze.stat.gov.pl/start.html 

These applications contain maps and are partially exempt from the obligation to comply with the accessibility standards set out in the WCAG 2.1 specification, in accordance with the provisions of the Act of 4 April 2019 on the digital accessibility of websites and mobile applications of public bodies (Journal of Laws, item 848).
 

The Act on the digital accessibility of public sector websites and mobile applications does not apply to elements of websites and mobile applications containing: maps and interactive maps, including geoportals, provided that, in the case of interactive maps and geoportals intended for navigation purposes, contact details and geographical location are presented in a digitally accessible manner. It is not feasible for the application to meet all digital accessibility requirements.

The Statistical Office in Warsaw has made every effort to improve the user experience of the application for people with disabilities.

Architectural Accessibility

Building: Statistical Office in Warsaw, 1 Sierpnia 21 Street, 02-134 Warsaw

  1. The Statistical Office building is located within a fenced premises between 1 Sierpnia, Solińska, Leżajska and Ustrzycka Streets. The pedestrian gate providing access to the Office grounds, as well as the entrance gate for vehicles, are located on 1 Sierpnia Street. The entrance and exit to the premises are equipped with barrier gates and a voice information system designed to meet the needs of people who are hard of hearing. To use the free parking spaces on the Office premises, visitors must press the call button located at the barrier gate.
    The building has six storeys and two entrances: the main entrance at ground level, marked with the letter "A", and an entrance with a ramp and lift access, marked with the letter "B".
  2. Entrance "A" leads directly to the REGON Register Customer Service Office and the Statistical Information Centre. It also provides access to the Office Registry after climbing a flight of stairs and following the envelope pictograms. The main entrance is at ground level and is equipped with two sets of automatic glass doors arranged one behind the other, which open automatically when motion is detected.
    Entrance "B" provides access to the lift serving the upper floors of the building, including the Office Secretariat, the Human Resources Department, the conference room, and the Office Registry located on the ground floor. This entrance is slightly above ground level but is equipped with a gently sloping access ramp. It is marked with a pictogram showing a wheelchair user. Visitors must manually open two sets of glass doors arranged one behind the other, both opening inward. A call button is available to summon a member of the reception staff.
    Both entrances are connected to the public pavement by a walkway that crosses the internal access road leading to the Office car park. Dropped kerbs have been installed where the walkway intersects the access road.
    Both entrances have entrance vestibules, and the glass surfaces are fitted with high-contrast markings.
  3. The Office’s reception is on the ground floor, near Entrance "A", on the right-hand side of the lobby. It is equipped with low-level counters and a screen showing a video with information about the Office, translated into PJM. There is also a portable AED device for restoring cardiac function. On the left-hand side, opposite the reception desk, there are armchairs and tables for visitors. 
    The main lobby does not have any information boards showing the layout of the premises.
  4. The Office building is not fully adapted to the special needs of users, but the division into entrances "A", and "B", allows access to all rooms without having to use the stairs. Furthermore, the use of various technical solutions has significantly improved accessibility for people with disabilities.
    The main entrance "A", ensures full accessibility and is fitted with wide sliding doors that open automatically in response to motion sensors. It leads directly to the public area of the building and the visitor service area (Information Desk and REGON). The hall is adapted to the needs of people with mobility impairments: it is fitted with lowered counters to facilitate communication with wheelchair users, and chairs with armrests that provide secure support when standing up. With those visiting to carry out official business with a child in mind, a children’s corner has been set up, featuring a table and chairs along with drawing materials.
    Entrance "B", is situated slightly above ground level and has a ramp for prams. It provides access to the upper floors via two passenger lifts.
    The lifts have automatic sliding doors but are not equipped with voice announcements or signage for blind and partially sighted people. The upper edges of the lift entrances on each floor are marked with contrasting foam strips. 
    On each floor of the building, there are code-operated glass corridor doors which separate the rooms of the Office’s various organisational units from the building’s public areas. The corridor doors are fitted with handles and are opened manually after entering a code on a numeric keypad. 
    The doors to staff rooms are clearly visible against the background of the corridor walls and are clearly marked with the names of the organisational units, together with the staff members’ personal details.
    Visitors to the upper floors of the building may only move around the Office when accompanied by a member of staff from the organisational unit they are visiting.
    The horizontal passageways on each floor of the building are free of thresholds and are of a width suitable for wheelchair users.
    All staircases have non-slip and high-contrast markings indicating the direction of the flight of stairs. In addition, lowered areas in the passageways have been secured with high-contrast foam strips.
    Specialised evacuation chairs have been placed on every floor of the building.
    You may enter the building and its premises with an assistance dog or a guide dog. 
    This is indicated by a pictogram depicting a person with a dog, located at the main entrance.
  5. The office has one toilet for people with disabilities, located in the public area of the building. It is situated in the public service hall, in the side corridor on the right-hand side – just beyond the automatic sliding doors. The toilet is equipped with all the necessary facilities for people with special needs.
  6. Two parking spaces for people with disabilities have been designated in front of the building, situated near the main entrance "A".
  7. There are no Braille signs in the building for blind people. 
  8. Visitors are received in the customer service area (Information Desk and REGON), located on the ground floor of the building, accessed via entrance "A".


Building: Statistical Office in Warsaw, Branch in Ciechanów, Nadrzeczna 1 Street, 06-400 Ciechanów

  1. The Branch’s headquarters is located in a two-storey, detached and fenced-off building. There are two entrances to the building: the main entrance, situated on Nadrzeczna Street, which is intended for visitors to the Branch, and the staff entrance (from the inner courtyard).
  2. The main entrance to the building is at ground level, but there is a threshold which may pose a problem for wheelchair users. This entrance is fitted with two sets of doors, one behind the other, which are opened manually using door handles. The width of the doors is suitable for wheelchair users.
  3. The main hall does not have any information boards showing the layout of the rooms. Opposite the main entrance is the Branch Secretariat, and to right is the reception area, which contains armchairs for members of the public and visitors to the Office. The passageway to the reception area is free of architectural barriers: there are no steps or thresholds. The size of the hall allows wheelchair users to move around freely, whilst the lowered counters facilitate communication. With those coming to carry out official business with a child in mind, a children’s corner has been set up, complete with a table, chairs and drawing materials.
  4. There are no passenger lifts in the building. The other rooms of the Department, located on the upper floor of the building, are not accessible to people with special needs (there are a number of flights of stairs and landings). 
    The horizontal passageways on the ground floor are free of thresholds and are of a width suitable for wheelchair users. 
    The building is equipped with a specialised evacuation chair and a portable AED (automated external defibrillator) for restoring cardiac function. 
    You may enter the building and its premises with an assistance dog or a guide dog.
  5. There is no toilet in the building adapted for people with disabilities.
  6. There are no designated parking spaces for people with disabilities in front of the building.
  7. There are no Braille markings or high-contrast markings for blind and partially sighted people within the Branch building.
  8. Visitors are received in the reception area, located on the ground floor of the building.

Building: Statistical Office in Warsaw, Branch in Ostrołęka, Insurekcyjna 3 Street, 07- 410 Ostrołęka

  1. The Office’s headquarters is located in a detached, fenced-off building with four storeys. There are several entrances to the building.
  2. The main entrance (facing Insurekcyjna Street) is on the second level, approximately two and a half metres above ground level (raised ground floor). On this floor, there is a room where matters relating to the provision of statistical data and the REGON Register are dealt with. A flight of thirteen steps and an external lift lead to the main entrance. To use the lift, press the call button located next to it. In response, a Branch employee will activate the lift mechanism using a remote control, and the lift car will descend to the ground floor to transport people to the second level of the building. The main entrance is fitted with two sets of doors. The first has a door closer (leading from the outside into the stairwell), and the second is 100 centimetres wide (leading from the stairwell into the lobby/waiting room).
  3. The main lobby does not have any information boards showing the layout of the rooms.
  4. The building is not architecturally adapted to the specific needs of users, due to the presence of stairs on every floor and the lack of an internal lift. Thanks to the external lift, full access is only provided to the second floor, where members of the public are served. With visitors coming to carry out official business with a child in mind, a children’s corner has been set up there, complete with a table, chairs and drawing materials. The first level, known as the ‘lower ground floor’, is situated fifty centimetres below ground level. This floor houses the conference room, accessed via a staircase made of rough terrazzo (three steps down). The entrance door to the room is opened manually using a door handle. The building is equipped with a specialised evacuation chair and a portable AED (automated external defibrillator) for restoring cardiac function. 
    You may enter the building and premises with an assistance dog or a guide dog.
  5. There is no toilet in the building adapted for people with disabilities.
  6. There are no designated parking spaces for people with disabilities in front of the building. A car park with designated spaces for people with disabilities is located across the street, approximately fifty metres from the Branch building.
  7. There are no Braille signs or high-contrast signage in the Branch building for blind and partially sighted people.
  8. Visitors are received in a room on the second floor of the building, which is accessible by lift.
     

Building: Statistical Office in Warsaw, Branch in Płock, Otolińska 21 Street, 09- 407 Płock

  1. The building where there is Branch’s headquarters has seven storeys, and the Office’s premises are on the first floor.
  2. There is one main entrance to the building, situated opposite the public car park. The entrance has no steps and is fitted with two sets of automatic sliding doors, one behind the other.
    On the ground floor of the building, on the left-hand side, just behind the building’s administrative offices, there are two lifts with automatic sliding doors. The lifts can accommodate a wheelchair, but are not fitted with voice announcements or signage for blind and partially sighted people. The lifts take you up to the first floor, where the Branch Secretariat and staff offices are located.
  3. The main lobby on the first floor does not have any information boards showing the layout of the rooms.
  4. None of the rooms in the ward are equipped with facilities for people with mobility impairments.
    The doors to all rooms are opened manually using a door handle, and entering each room requires stepping over a threshold approximately one centimetre high. 
    The horizontal corridors on the ground floor and first floor are wide enough to accommodate wheelchair users.
    The Department is equipped with a specialised evacuation chair and a portable AED (automated external defibrillator) for restoring cardiac function. 
    You may enter the building and its premises with an assistance dog or a guide dog.
  5. The department has one toilet located on the floor in question, but it is not adapted for the needs of people with disabilities.
  6. There is one designated parking space for people with disabilities at the ramp leading to the main entrance of the building.
  7. There are no Braille markings or high-contrast markings in the Branch building for blind and partially sighted people.
  8. Visitors are received in a room on the first floor of the building, which is accessible by lift.
     

Building: Statistical Office in Warsaw, Branch in Radom, Planty 39/45 Street, 26-600 Radom

  1. The Office’s branch is located on the second floor of the Statistical Information Centre building in Radom. There are two entrances to the building: the main entrance, facing Jarzyńskiego Street, and the entrance to the training centre, facing Planty Street.
  2. The main entrance is on the ground floor, but above ground level. It has two sets of doors (which are opened manually). To access it and proceed to the Office’s premises, you must take the lift from street level to the ground floor (after calling a receptionist) or take the stairs.
  3. The reception desk is on the ground floor, to the left of the entrance. Next to it are armchairs for members of the public and visitors to the Office. 
    The main hall does not have any information boards showing the layout of the offices.
  4. The Radom Branch’s office premises are located on the second floor of the building and are accessible via the stairs. People with special needs can reach the second floor by lift, provided they inform reception of their requirements. 
    The customer service desk, located next to the secretariat, is adapted to the needs of people with mobility impairments. 
    All doors to the office rooms are operated manually.
    The Branch is equipped with a specialised evacuation chair and a portable AED (automated external defibrillator) for restoring cardiac function. 
    You may enter the building and its premises with an assistance dog or a guide dog.
  5. The toilet for people with disabilities is located on the second floor of the building.
  6. There is a large car park (forty spaces) next to the Office’s branch building, with no designated spaces for people with disabilities.
  7. There are no Braille markings or high-contrast markings in the Branch Office building for blind and partially sighted people.
  8. Visitors are received in a room on the second floor of the building.


Building: Statistical Office in Warsaw, Branch in Siedlce, Kazimierza Pułaskiego 19/21 Street, 08-110 Siedlce

  1. The Siedlce Branch building has three storeys above ground, connected by a communal staircase. Access to the building is from Kazimierza Pułaskiego Street, through the entrance gate of the Provincial Labour Office.
  2. The entrance has a low threshold and double doors fitted with an automatic closing system, but without an automatic opening mechanism.
    In front of the entrance there are contrast-marked steps with an electric stairlift installed, which can be used by wheelchair users. The stairlift is fitted with call bells, enabling a Branch employee to be summoned to provide direct assistance in operating the device.
  3. The main hall is not equipped with information boards showing the layout of the premises.
    There are no passenger lifts inside the building. The public service area is located on the ground floor of the Branch. For the benefit of those visiting to carry out official business with a child, a children’s corner has been set up, complete with a table, chairs and drawing materials. 
  4. On the right-hand side of the corridor is the REGON registration document reception desk, and opposite this room are tables and chairs for visitors. The access and height of the table tops allow people with mobility impairments to use them. 
    Opposite the entrance to the office is a training room, separated by a door with a combination lock, which is also fitted with an electric call bell. 
    Visitors whose business requires them to go to a higher floor of the building should report this need at the REGON Register Document Reception Point. Visitors to the upper floors of the building may only move around the Branch’s premises when accompanied by a member of staff. If a person with special needs is unable to use the stairs to access a higher floor, a Branch member of staff will go down to meet them.
    There are high thresholds at the entrances to the rooms, with the exception of the room where REGON registration documents are accepted. All doors to the rooms are operated manually. The building has been equipped with a specialised evacuation chair and a portable AED (automated external defibrillator) for restoring cardiac function.
    You may enter the building and its premises with an assistance dog or a guide dog.
  5. There is no toilet in the building adapted for people with disabilities.
  6. There is one designated parking space for people with disabilities in front of the Branch’s premises.
  7. There are no Braille or high-contrast signs in the Branch building for blind and partially sighted people.
  8. Visitors are received in a room on the ground floor of the building.

Accessibility of communication and information

1.    All the Office’s units provide access to a sign language interpreter (PJM, SJM) in real time, online. This service is free of charge and does not require a prior appointment. 
2.    All the Office’s units are equipped with a portable induction loop and a foreign language translation device. 
 

The online sign language interpreter service can be used in two ways (in person or remotely).
1.    In person at the Office – by visiting the Office’s headquarters in Warsaw or one of its five branches (in Ciechanów, Ostrołęka, Płock, Radom and Siedlce) to discuss your matter. In each of these locations, there is a signposted desk in the service hall with access to the service (also equipped with an induction loop).
A member of staff (via a computer with a webcam) will connect with a sign language interpreter. The interpreter acts as an intermediary in real time during the conversation between the member of the public office and the officials/visitors. 
The sign language interpreting service is available:
• At the Office’s headquarters in Warsaw:
- On Mondays from 7.30 am to 6.00 pm, and from Tuesday to Friday from 7.30 am to 3.00 pm,
• at the Office’s branches:
- from Monday to Friday, 7.30 am – 3.00 pm.
2.    You can also use the service remotely, without leaving your home. All you need is a computer (PC, laptop or tablet) fitted with a webcam and an internet connection. The service is available on the website of the Statistical Office in Warsaw by clicking on the icon below: 

ikona usługi tłumacza